Transportation and assisted transportation are two of the most sought after services provided by Hancock County Senior Services. The safety of our passengers is the primary concern of our agency. Our drivers are trained and certified through the WV Division of Public Transit. All drivers possess a WV Class D Driver’s License endorsement.
Within the past 12 years, the agency has three employees named as WVDPT Employee of the Year.
When arranging your transportation call:
Hancock County Senior Services @
304-564-3801 or 304-387-3251
Our transport van arrives at your door to take you to your medical appointment, to shop, to the bank or any other “necessary” trip anywhere in Hancock County, WV; East Liverpool, Steubenville, and Wintersville, Ohio and Paris, Pa. Should you be a diabetic, use oxygen, or have other special needs you may be required to wait at the physician’s office an extended period of time and need to plan accordingly. Following your appointment we’ll pick you up at your drop off site and take you home.
You should keep these things in mind when calling….
Schedule your transportation at least 2 weeks prior to your appointment. We do not honor same-day/next day appointments. Further, we do not provide emergency transportation; call an ambulance by dialing 9-1-1.
The use of profanity or repeatedly being late or failing to be ready for your appointment is not tolerated. We must keep everyone’s comfort in mind.
transportation for monthly banking.
monthly trips to the grocery store.
transportation to governmental agencies ie: Social Security Office, WV Medicaid Office, etc.
accommodation for a family member escort you.
assisted transportation for clients who use a walker, quad-cane, wheelchair or other assistive devices.
occasional group outings and day trips to Walmart, Fort Steubenville Mall, Beaver Valley Mall and Roger Sale.
You should also know….
we provide transportation to and from the Senior Center for special events and/or appointments.
we are approved providers through West Virginia Medicaid’s Non-Emergency Medical Transportation program.
Title VI Notice: Hancock County Senior Services operates its programs and services without regard to race, color, and national origin in accordance with Title VI of 1964 Civil Rights Act. To find out more about our nondiscrimination obligations, to file a complaint, or to request this information in another language, please contact us at 304-564-3801.
AMERICANS WITH DISABILITES NOTICE
Your Hancock County Senior Service does not discriminate against an individual with a disability in connection with the operation of its programs and services including the provision of transportation services in accordance with the Americans with Disabilities Act of 1990 (ADA). To find out more about our ADA Policies, to file a complaint, to request a reasonable modification, or to request this information in another language, please contact us at 647 Gas Valley Road, New Cumberland, WV 26047 or by calling Jerry Fields at 304-564-3801 to request more information.